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Sign language interpreter service - Newcastle Hospitals NHS Foundation Trust
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Home > Patients and visitors > Accessibility and disability support > Sign language interpreter service

Sign language interpreter service

We are able to support British Sign Language (BSL) users to use a Sign Language interpreter through InterpretersLive!

We are delighted to support British Sign Language users to use a sign language interpreter via the InterpretersLive! service, provided by Sign Solutions. British Sign Language users can use this service to contact us using a British Sign Language video interpreter.

The InterpretersLive! service is available on-demand 7 days a week. You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform of your choice.

Connect to a BSL interpreter

User guides are available to support users of the InterpretersLive! service. Please select an option for more information.

Device requirements

PDF user guide

PDF user guide

If you are having issues connecting to a BSL interpreter, please contact Sign Solutions for further assistance

For troubleshooting and how to download the InterpretersLive! please visit the InterpretersLive! website.

Privacy

Sign Solutions, providers of InterpretersLive! are certified ISO 27001 and ISO 9001, and all data is processed and held securely. As a certified organisation we are committed to continuous improvement and are externally assessed, annually, to ensure progress is maintained.